This Shipping Policy outlines the terms, conditions, procedures, and important information regarding the shipment and delivery of watch products purchased through our website. We are committed to providing transparent, reliable, and secure shipping services to ensure that your order reaches you safely and efficiently.
By placing an order on our website, you acknowledge that you have read, understood, and agreed to the terms set forth in this Shipping Policy. If you do not agree with any part of this policy, please refrain from completing a purchase.
1. Company Information
This website is operated by a company specializing in the sale of watches and related products.
Company Address:
No. S-1183, Mengxin E-Commerce Incubation Park
Building 29, Liping Community
Sajing Subdistrict
Xingyi City, Qianxinan Buyi and Miao Autonomous Prefecture
Guizhou Province, China
Contact Email:
liuyazhuo2026@163.com
All shipping-related inquiries must be submitted via the email address listed above.
2. Scope of This Shipping Policy
This Shipping Policy applies to:
- All watch products sold through this website
- Domestic and international shipments
- Standard orders, promotional orders, and discounted purchases
This policy applies exclusively to purchases made directly through this website and does not cover orders placed through third-party platforms or unauthorized sellers.
3. Order Processing Overview
3.1 Order Confirmation
After an order is successfully placed, customers will receive an order confirmation notification. This confirmation indicates that the order has been received but does not guarantee immediate shipment.
Orders are subject to verification for:
- Payment confirmation
- Shipping address accuracy
- Product availability
- Fraud prevention checks
3.2 Processing Time
Order processing refers to the time required to prepare an order for shipment, including picking, quality inspection, packaging, and logistics arrangement.
Typical processing times are:
- Standard orders: 1–5 business days
- Promotional or peak-season orders: Processing times may be extended
Processing times do not include shipping transit time.
4. Shipping Destinations
We offer shipping services to multiple regions, including domestic and international destinations, subject to logistical feasibility and applicable regulations.
We reserve the right to refuse shipment to certain locations due to:
- Legal restrictions
- Logistical limitations
- Carrier service constraints
- Safety or compliance concerns
5. Shipping Methods
Shipping methods are selected based on factors such as destination, package size, weight, and service availability.
Possible shipping options may include:
- Standard shipping
- Expedited shipping
- International air transport
- Registered or trackable shipping services
Shipping methods and availability may vary depending on destination.
6. Shipping Fees
6.1 Calculation of Shipping Fees
Shipping fees are calculated based on:
- Destination
- Shipping method selected
- Package weight and dimensions
- Carrier pricing policies
Shipping fees, if applicable, are displayed at checkout before payment is completed.
6.2 Non-Refundable Shipping Fees
Unless otherwise stated, shipping fees are non-refundable, including in cases of refused deliveries or customer-initiated returns.
7. Estimated Delivery Time
Estimated delivery times consist of:
- Order processing time
- Carrier transit time
Estimated delivery times are provided for reference only and are not guaranteed.
Delivery times may vary due to:
- Customs clearance
- Weather conditions
- Carrier delays
- Public holidays
- Force majeure events
8. International Shipping
8.1 Customs and Import Regulations
International shipments may be subject to customs inspection and clearance procedures.
Customers are responsible for:
- Understanding local import laws
- Paying applicable customs duties, taxes, or fees
- Providing accurate recipient information
Customs delays are beyond our control.
8.2 Customs Declarations
Shipping documents may include product descriptions and declared values as required by law. We do not falsify customs declarations.
9. Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping addresses.
We are not responsible for:
- Delays caused by incorrect addresses
- Lost shipments due to address errors
- Additional shipping costs arising from incorrect information
Address changes must be requested promptly after order placement.
10. Shipment Tracking
Tracking information may be provided once the order has been shipped, depending on the selected shipping method and carrier.
Tracking updates are subject to carrier systems and may not be immediately available.
11. Delivery Attempts
Carriers may attempt delivery multiple times depending on their policies.
If a delivery fails due to:
- Recipient unavailability
- Incorrect address
- Refusal to accept delivery
The package may be returned, abandoned, or disposed of according to carrier rules. Additional fees may apply.
12. Risk of Loss
Risk of loss and title for products pass to the customer upon delivery to the carrier, unless otherwise required by applicable law.
13. Packaging Standards
All products are packaged with reasonable care to protect against damage during transit.
Packaging may include:
- Protective materials
- Secure outer cartons
- Tamper-resistant sealing
Packaging design may vary without prior notice.
14. Damaged Shipments
If a package arrives visibly damaged:
- Inspect the package immediately
- Document damage with photos
- Contact us promptly via email
Failure to report damage within a reasonable time may affect claim eligibility.
15. Lost Shipments
A shipment may be considered lost if:
- No delivery confirmation is received
- Tracking shows prolonged inactivity
Investigations may be initiated with the carrier. Resolution time depends on carrier procedures.
16. Partial Shipments
In some cases, orders containing multiple items may be shipped separately due to inventory or logistics considerations.
Customers will not be charged additional shipping fees for authorized partial shipments.
17. Delays Beyond Our Control
We are not responsible for shipping delays caused by:
- Natural disasters
- Severe weather
- Customs inspections
- Carrier strikes
- Epidemics or pandemics
- Government actions
Such events do not constitute grounds for cancellation or refund of shipping fees.
18. Special Shipping Considerations for Watches
Watches may include components such as:
- Batteries
- Precision mechanisms
Shipping may be subject to additional handling requirements to ensure product integrity.
19. Refused or Undeliverable Packages
If a package is returned due to refusal or undeliverability:
- Original shipping fees are non-refundable
- Additional costs may be deducted from refunds
- Reshipment may require additional payment
20. Shipping During Promotions and Peak Seasons
During promotional events or peak seasons:
- Processing times may be extended
- Carrier delays may occur
Estimated delivery times during such periods are approximate.
21. Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Changes will take effect immediately upon posting on the website.
Continued use of the website constitutes acceptance of the updated policy.
22. Compliance With Laws
All shipping activities are conducted in compliance with applicable laws and regulations, including export and import requirements.
23. Customer Responsibilities
Customers are responsible for:
- Providing accurate shipping information
- Tracking shipments
- Responding to delivery notifications
- Complying with local regulations
24. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for:
- Indirect or consequential shipping losses
- Delays beyond our control
- Customs-related issues
Our liability, if any, shall not exceed the purchase price of the product.
25. Dispute Resolution
Shipping-related disputes should be communicated via email. We encourage amicable resolution through communication.
26. Policy Interpretation
This Shipping Policy is intended to provide clarity regarding shipping practices. In the event of inconsistencies, the most recent version shall prevail.
27. Language
This Shipping Policy is written in English for international use. Interpretation shall be based on the English version.
28. Contact Information
For shipping inquiries, please contact:
Email:
liuyazhuo2026@163.com
Company Address:
No. S-1183, Mengxin E-Commerce Incubation Park
Building 29, Liping Community
Sajing Subdistrict
Xingyi City
Qianxinan Buyi and Miao Autonomous Prefecture
Guizhou Province, China